Use of ByteGuru, LLC's Service constitutes acceptance and
agreement to ByteGuru, LLC AUP (Acceptable Use Policy)
as well as ByteGuru, LLC TOS (Terms of Service). From herewith in this
>Acceptance of Contractual Agreement
Client agrees that by placing an order either by means of electronic ordering
(web order form) or submitting a written contract, and receipt of such order by
ByteGuru, LLC, that you are agreeing to our TOS, AUP,
and SLA. No modification of said contract by customer is allowed. ByteGuru, LLC
will provide, and Customer will purchase and pay for, the Services and service
fees specified in the Order for the applicable Service Description. Customer
acknowledges that the service and service fees have been communicated to the
customer, and that they are aware of all applicable charges as per contract, AUP, SLA, and TOS. Customer also understands that any
promotional offers unless specified in contractual terms will not be applicable
to their individual service. In connection with any Hosting Services, if
Customer's actual bandwidth usage in any month exceeds allotted amount as
specified in Customer's contract, Customer will pay ByteGuru, LLC any
additional fees as specified in the Service Description.
>Payment
Establishment of this service is contingent upon receipt of payment from
Customer to ByteGuru, LLC. Subsequent payments are due on the anniversary date
of the month for that month's service, unless customer requests all monthly
payments to be consolidated to one specific billing date. Any additional
services relative to a primary hosting account will be prorated to the primary
hosting account's monthly recurring billing date, along the following
guidelines of prorating methodology: (Total monthly fees/30) x Number of days
to monthly recurring billing cycle Any setup fees will be charged full setup
fee pricing, and are applied at time of initial request of such services.
>Payments and Fees
Payment is due on the defined monthly recurring billing date of each month.
Credit cards that are declined for any reason are subject to a $10.00
declination fee. Service will be interrupted on accounts that reach 10 days
past due. Service interrupted for nonpayment is subject to a $100.00 reconnect
charge. Accounts not paid by due date are subject to a $7.95 late fee. Accounts
that are not collectable by ByteGuru, LLC will be turned over to an outside
agency for collection. If your account is turned over for collection, you agree
to pay the company a "Processing and Collection" Fee of not less than
Fifty dollars ($50.00) nor more than One Hundred Fifty dollars ($150.00)
>Delinquent Accounts
ByteGuru, LLC may temporarily deny service or terminate this Agreement upon
failure of Customer to pay charges when due. Such termination or denial will
not relieve Customer of responsibility for the payment of all accrued service
fees or any collection fees.
>Account Cancellation
All requests for canceling any service / services must be made in writing with
at least 30 days notice but not more than 60 days prior written notice and
faxed to (337) 233-5785. Confirmation Receipt of cancellation will be sent
within 24 hours of our normal cancellation department hours of 9AM to 5PM
Monday - Friday.
>Refunds and Disputes
All payments to ByteGuru, LLC are nonrefundable. This includes any setup fees
and monthly fees regardless of usage. All billing disputes must be reported
within 30 days of the time the dispute occurred. Disputed charges to your
credit card issuer, also known as a chargeback, at ByteGuru, LLC's discretion
which is valid under the terms and conditions of our SLA, AUP,
and TOS, will result in service interruption and reconnection fees to restore
the desired service.